Refund & Return Policy

At Multibrand.pk, customer satisfaction is our priority. If there is an issue with your order, we provide a clear and fair return process.

Return Eligibility

Products may be eligible for return if:

• The product is damaged or defective
• The wrong product was delivered
• The item is unused and in its original packaging

Return Request Time

Return requests must be made within 3 days of receiving the product.

Inspection Process

Once the returned product is received, our team will inspect it to confirm the issue.

Refund or Replacement

After approval, customers may receive:

• Product replacement
or
• Refund depending on the situation.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons.

For any return requests, customers can contact our support team.